Monro Auto Service and Tire Centers

Adam Hultstrand 2 months ago

I stopped in without an appointment, and despite being busy, the staff at front desk helped me right away. Friendly, professional, and very helpful. I appreciate the great service.

Eric Martin 2 months ago

Was in need of a quick rear shock replacement before an out of town trip. I scheduled an online appt. My truck was taken in quickly on a very busy day, and shocks were completed within 2 hours. The timely repair was greatly appreciated.

Dan Smith 3 months ago

I recently went here out of necessity and was reminded why I usually avoid large chain repair shops. I brought my van in for a Pennsylvania state inspection, and they failed it. I was given an estimate of about $2,700 for the repairs they said were required for it to pass inspection. They identified that I needed new rear brake pads, new rear rotors, new rear tires, headlight restoration kit, new wipers, alignment, a CV shaft replacement, and a control arm replacement. The following week, I took the same van to the independent mechanic I've trusted for years. They inspected it, and it passed inspection with no issues. They even said the brake pads were fine and wouldn't need to be touched until next year. I did choose to have the CV shaft repaired for $225 (parts and labor), but they told me it was not required for the vehicle to pass inspection. Interestingly, Monro had identified that same part as something that had to be replaced for the inspection and quoted me around $700 for that single repair. Based on my experience, I'd recommend getting a second opinion before approving any major repairs here. It potentially saved me thousands of dollars.

Ida Sayed 6 months ago

I ended up coming to Monroe when my car was acting up on my way to work. I was able to quickly come in and talk to John the service manager, and he was able to assure me things would be fine, but they would be happy to take a look at the vehicle since I really needed to head into work. Mind you- I was terrified of driving it, but John is definitely trustworthy right off the bat! Luckily for me, my client ended up cancelling, and I was able to make it over back to Monroe later that morning. That same day, they were able to fit me in. They took a quick look at my car, and let me know the problem, was I needed some parts replaced. With the bill, I asked if I could get my own parts and see if someone could get it done. John was so amiable to allow me to buy them and just pay them for the labor of replacing the parts. They were able to do the simple diagnostic of the issue in less than an hours time. Once I got the parts, they were flexible enough to take costs off the final bill for the Ubers I would need to take going and coming to their shop. It did take the rest of the day to get things sorted, but they called me halfway, saying they needed a different part but were able to find it

Lindsey Truitt 9 months ago

Ended up getting a flat tire today ... and needed to be somewhere about 40 min away from home. I did not want to drive that far on a donut. I brought my car here and the staff was so pleasant to work with. The manager there made sure my vehicle was taken care of in a timely manner and just so knowledgeable!!! I will be making this my new tire needs go to!!! Thank you so much for such an easy and pleasant experience!!!